04 April 2010

Invoice from Open Net for extra payment

Dear Residents

OpenNet contractor came to measure the actual length of fibre cable installed at my house on Saturday.   The measured length is only 17 m as against their invoice for 25 m.   We went to another 2 houses and the measured length were 21 and 20 m against the invoices of 23 m.   Another resident who was not at home told me he was billed for 29 m which is way above a reasonable estimate.   Based on drawing plan, the straight line distance is only 15 m.  Give and take another 2 m for underground ducting, the length should not be more than 17 m.

Our NC would be taking up the case with OpenNet for the large discrepancies.   Possible reasons could be human-errors or fraud.   We strongly suggest that you refrain paying your invoice until further advice from us.   Also, should the OpenNet contractor comes to offer "compensation" or "unofficial refund" to cover up your case, please do not accept the offer.   Let OpenNet complete their investigation first.

We will keep you posted.

Best Regards

Lim Chee Kiang
Lakeside Grove NC

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